![]() Timber Wolf will not be held liable for the loss of product, time, or money due to damage caused by the carrier or other outside party during the shipment of your order. If you need help in dealing with a damage claim, we will be happy to assist you. DO NOT DESTROY OR DISCARD PACKING MATERIALS until shipment is inspected and claim is settled. Please watch the installation guide video to learn more. Our floating shelf design combines beauty and strength, when installed properly will easily support heavy stacks of dishes or books with no visible bracket. ![]() If you find damage upon unpacking the shipment, call the delivering carrier and ask for an inspection on concealed damages. (minimum size is 3 X 9, maximum is 16X 93) All shelves are 1-3/4 thick. The amount of this damage is collectable by you from the carrier upon presentation of proper claim. We must be notified of any shortages within 10 days of receipt of shipment.ĭAMAGED MERCHANDISE: Concealed damage can occur from rough handling by carriers. If you discover missing parts when you unpack your shipment, contact us immediately. While we make every effort to insure complete and accurate packaging of each order, mistakes do occur. DECORATIVE & FUNCTIONAL: This wooden wall shelf set is the perfect decoration for your living room or bedroom wall and provides functional. If missing packages do not show up within 2 days, notify your Timber Wolf representative and we will help trace the missing packages. If quantities do not tally, have carrier note the shortage. SHORTAGES: When you receive any order from TWFP, check the number of packages and the quantity of the product against the quantity shown on the packing slip. ![]() Re-designs and re-draws of custom projects may require payment of additional fees. Post approval changes will require a new drawing and approval signature. Regardless of circumstances, once the customer signs off on any custom drawing Timber Wolf Forest Products will only guarantee the quality and accuracy of the part to match the drawing. SPECIAL OPERATION orders and CUSTOM sales are final and no returns will be accepted. Customer is responsible for all shipping costs and any additional related cost to the return of the product.ĬANCELATIONS - If for any reason you need to cancel and order that is already in production you could be subject to a 20% restocking fee. ![]() If the customer is exchanging products, the restocking fee will be reduced to 20% of the original products’ value. All returns (not due to quality issues) could be subject to a 30% restocking charge. Choose from Same Day Delivery, Drive Up or Order Pickup. ![]() Damage during the return may negate some or all of the credits or refunds. Read reviews and buy Home Basics 30' Wood Floating Shelf at Target. If such materials are unavailable, the product must be secured with packaging to protect the entire product. All products must be returned in their original condition with original packaging materials. All returns must have prior authorization by Timber Wolf Forest Products. Customers may return any of the company’s products within 90 days of purchase for a replacement or credit. Omega National FS0130STUF1 30 Wide Stainless Steel Floating Shelf Use between cabinets, at the end of a cabinet run, or free-standing in the kitchen, bath.
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